Useful information

Useful information for the customers of Yellow Taxi

Taxi company Yellow 333 AD complies with the Bulgarian laws. The usage of alcohol and other illegal drugs is not allowed in the company’s taxis. Domestic animals are transported in cages or with other attributes that will keep the hygiene in the taxi and the health of the driver. We do not tolerate aggressive behavior.

We use the latest technology to control drivers and fleet using a specific software in our call center, as well as ERP and CRM.

Our customers should feel safe when using our services and drivers should be calm when performing their duties.

Please, pay attention!

1. Official card.

• All Yellow Taxi drivers have a card for performing taxi services.

• It is placed at the bottom of the front car panel.

2. Client’s codex.

• It is placed on the front car panel.

• Use your rights under the Road Traffic Law.

• Treat your driver as you want to be treated.

3. Official car number.

• It is placed on the front car panel as well as on the two rear doors.

• The GPS system marks exactly this number and at any moment the location of the specific Yellow taxi can be detected.

4. Cash receipt.

• Please request a cash receipt, because it is important for you as it gives you information about the date, time, service number, mileage and cost of your ride with Yellow Taxi.

Tariffs

After your call in the call center of Yellow Taxi, your order will be processed using an automated GPS system. Tariff for 1 kilometer: Daily tariff: 0,79 lv. Night tariff: 0,90 lv. Initial fee: 0,…

Safety

Yellow 333 AD ensures the safety of its customers. How? All seats in our taxis are insured. All orders can be traced from the call received in the call center of Yellow Taxi 333 AD to the final destination. Any…

Forgotten items

Forgotten items in a Yellow taxi are kept in the Head Office of the company within a month. Information can be obtained on the following phones: 02/962 13 33 from 10:00 until 17:00 and round-the-clock…